Self Resolution

Water Purifier J Series

Appliance does not work.

Check the following:

  • Is appliance plugged in?
  • Is the input ball-valve open? Is water pressure normal?

Water output is below normal.

  • Is calculation correct?
  • Are the filtration cores older than recommended date?
  • Is the water temperature too low?
Water Purifier Z Series

No or little water output

  • If output water pressure is too low, change the filtration cores.
  • If pre-posed filtration core is blocked, wash it and try again.
  • If the super filtration membrane is blocked, please install equipment that enhances water pressure.

Leaking

  • If the joint is loose, tighten the joint screw.
  • Make sure there are no cracks in the pipes. If there are, then replace these parts.

Water does not taste fresh.

  • If postponed active carbon core is past the expiration date, please change it.

Undesirable water quality

  • If super filtration membrane is broken, please change it.

The core quickly fills up with impurities.

  • Source water is too dirty, please add pre-filtration devices.
Water Purifier F Series

Appliance does not work.

Check the following:

  • Is the appliance plugged in?
  • Is the input ball-valve open? Is water pressure normal?
  • Is the water tank full?

Appliance does not work automatically.

  • Does everything else work correctly?
  • Are the high and low pressure switches set to normal? (If not, please inform a repairman in order to correct the problem)

Abnormal noise during operation

  • Is voltage normal levels?
  • Are all transformers working correctly?
  • Is the high pressure pump working well?

Water output amount is low.

  • Is calculation correct?
  • Is the RO membrane too dirty? Please wash periodically to insure correct operation.
  • Is water temperature too low?
  • Are the filtration cores too dirty or past expiration date?